Was hoping to find a new place to get my oil changed after moving to the area. Waited for over an hour at this place after they told me they could get the job done. So disappointed in the customer service here as I was not greeted upon arrival until 10+ minutes (with multiple people around the office) and then the disrespect the techs had of my time. If they could not have fit me in, I would have rather them told me that and I could have made an appointment to come back. Instead, I will be taking my business else where as my car sat without moving for an hour and my time has been completely wasted! Upon my inquiry after an hour, the guy just walked out on the floor, got my key, and handed it back to me. Not sure why he was surprised at my confusion as the service had not been completed. Infuriated, I just walked out. Someone seriously needs to educated this staff on customer service!