TERRIBLE - WISH THAT I READ THE REVIEWS FIRST, LOOKS LIKE THERE ARE USUALLY ISSUES WITH WOMEN CUSTOMERS. I would recommend that you find somewhere else to take your vehicle for any repairs. I usually go to Toyota but thought I would give this place a chance. That was the biggest mistake ever, I went in a month ago and had them do a diagnostic on my car since the engine check light was on and I needed it fixed to get the emission test done. I was told there was an issue with the AC and it would cost me $89.99 to run the test to find out exactly what the issue was, I was also told that it may be a small leak. There was also no cost for the diagnostic test. I went on vacation for a few weeks and then came back to have the service done, I drop the car off then get a call saying that I am now $300 + in the hole for diagnostic testing (which was already done, and told there was no charge for that) and the balance for the other test I was told would cost me $89.99. Then I am told that the total bill will be $500+ to get the part plus labor. Turns out there never recorded my initial visit in the system and now they are saying that I don't have an issue with the AC that they originally told me, but instead there is something else that I need the part for. That was end of conversion for me, I told them I will pay you for your fake made up charges, but you are not doing any further work on my vehicle. I will go back to Toyota, where people are honest. Also, even if it cost more, at least I know what I am supposed to pay and it doesn't change by the hour. My advice "RUN FROM THIS PLACE, TOTAL RIP OFF"